Business & Client Relations Programs
What is it?
The Business and Client Relations plus Marketing Course is designed to provide Students with the knowledge, skills and work experience, highly sought after by employers, in Canada’s Hospitality, Tourism and Retail Industries. This Customer-focused course offers an interactive curriculum, which will enable students to succeed in today’s ever changing business environment.
Who is this course for?
The Business and Client Relations plus Marketing Course is designed for those who have limited to no experience in the Service Industries in Canada. However, this course is also designed for those who wish to upgrade their existing skills, with a view to develop their careers beyond entry-level positions. The course is of particular benefit to new arrivals to Canada seeking to improve the cultural knowledge and linguistic proficiency required for employment in North America.
What will you gain?
• Improved business communication skills
• Developed active listening skills
• Expanded workplace vocabulary
• Refined interview skills
• Improved inter-personal and inter-cultural skills
• Work Experience (paid) consisting of employment in various sectors of the service industry.
Co-op Program Options
| 3 modules (12 weeks) |
12 weeks co-op |
| 4 modules (16 weeks) | 16 weeks co-op |
| 5 modules (20 weeks) | 20 weeks co-op |
| 6 modules (24 weeks) | 24 weeks co-op |
Note: Intake every 4 weeks for all our Business & Client Relations Programs; with 12 intakes per year.
Program Modules
Introduction to Business in Canada
|
Hospitality and Tourism
|
Customer Care & Client Management
|
Career Connection
|
Business Leadership & Communication
|
Marketing & Branding
|
What is the schedule like?
The Business & Client Relations Programs includes field trips, guest speakers and presentations in addition to class work, homework assignments and exams. The course is divided into 4 week modules with each module addressing a different aspect of business and client relations (for example: retail, hospitality, tourism, etc) and the service industries in Canada.
• 96 contact hours per module.
• 4 outside visits per module.
• Weekly assessments to ensure students are meeting the expected learning outcomes.
• Group presentations.
• 20 hours of homework per module.
Content changes according to the module. The following is an overview of a generic day in the classroom.
| 9:00 – 10:00 | Speaking Practice and Homework review. | |
| 10:10-11:10 | Vocabulary for job candidates | Students use this time to review and put into context any new vocabulary or industry phrasing relevant to the topics covered in that weeks module. This would also be the time block(s) where the instructor would introduce any new materials to be studied. |
| 11:20-12:20 | Group presentation preparation | Teamwork is an important component of the workplace. Group presentations provide students an opportunity to build teamwork skills which are integral to the course and successful completion of the Diploma. Students are often assigned a presentation to be given by their group in the afternoon. |
| 12:20-1:20 | Lunch | A much needed break and a chance to make any last minute preparations for your lessons! |
| 1:20-2:20 | Group presentation | Time to show your hard work. |
| 2:30-3:30 | Exam Workshop | This is a time for teamwork and personalized instruction from your teacher as you prepare for your weekly exams. |
How long is the course and when can I enroll?
Candidates may choose from a 12 week course followed by a 12-week practicum, 16 week course followed by a 16-week practicum, a 20-week course followed by a 20-week practicum and a 24-week course followed by a 24-week practicum.
New students are accepted into the course every four weeks following the completion of each module.*
*See dates above for details
What are the admission requirements?
• High School graduation or equivalent.
• English language proficiency equal to TOIEC 500 or,
International House level 4, (Lower Intermediate), or Canadian Language benchmark 5.
• Successful completion of interview with qualified instructor via Skype or in person.
Candidates who do not have the necessary level of English may enter a general English program at International House Vancouver until they reached the proficiency required.
Approval by PTIB
This course is approved.
Approval by PTIB
This program is approved.
Start Dates 2022
September 26
October 24
November 21