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Hospitality and Hotel Management

Hospitality and Hotel Management Program

The Hospitality and Hotel Management Program offers an ideal opportunity for students aspiring to gain hands-on managerial experience and attain globally recognized accreditation within the dynamic Hospitality, Hotel, Restaurant, and Tourism sector.

Upon successful completion of the program, students are awarded six prestigious certificates from the American Hotel and Lodging Educational Institute (AHLEI) and an additional six certificates from IH Career College. Furthermore, they receive a final completion certificate from IH Career College, showcasing their comprehensive proficiency in the field.

Co-op Program

After 24 weeks (6 months), students can opt for a 6-month co-op and work in Canada.

This co-op program encompasses 1,300 hours in total, which includes:

  • 600 course hours
  • 650 co-op work experience hours
  • 50 project hours

This structure offers students flexibility, a well-rounded education, and practical experience tailored to their career goals in the hospitality industry in North America.

Learning Outcomes

  • Comprehensive Industry Expertise: Gain a deep understanding of the hospitality industry’s ins and outs.
  • Ethical Decision-Making: Navigate ethical challenges with professionalism and integrity.
  • Effective Supervision: Master supervisory skills for efficient team management.
  • Food and Beverage Management: Learn to oversee food service operations and deliver top-notch guest experiences.
  • Service Excellence: Elevate your service management skills to exceed guest expectations consistently.
  • Front Office Efficiency: Handle front office procedures systematically and manage human resources effectively.
  • Housekeeping Operations: Command daily housekeeping operations, ensuring cleanliness and hygiene.
  • AHLEI Resources: Utilize AHLEI resources for ongoing skill enhancement.
  • Continuous Development: Engage in professional development, workshops, and projects.
  • Adaptability: Thrive in diverse hospitality settings and evolving industry landscapes.
  • North American Expertise: Tailored for management roles in the North American hospitality sector.
  • Co-op Experience: Gain real-world experience through a 6-month co-op program.
Who is This Course For

Our Hospitality and Hotel Management Program is tailored for:

  1. Aspiring Managers: Individuals with a passion for the hospitality industry who aspire to take on managerial roles in hotels, restaurants, and related sectors.

  2. Career Changers: Professionals seeking a rewarding career change into the dynamic world of hospitality management.

  3. Hospitality Enthusiasts: Those who want to turn their love for hospitality into a thriving career, equipped with the essential skills and knowledge.

  4. North American Industry Aspirants: Individuals aiming to excel in the North American hospitality market, benefiting from specialized training.

  5. Co-op Experience Seekers: Students interested in gaining practical, real-world experience through our co-op program.

  6. Industry Professionals: Current hospitality professionals looking to enhance their expertise and advance their careers.

  7. Ethical Decision-Makers: Individuals committed to ethical practices in hospitality management.

If you fall into any of these categories, our program is designed to meet your career goals and provide you with the necessary skills to excel in the hospitality and hotel management field.

Program Highlights

This program is tailored to equip students with the essential skills needed for managerial roles within the North American hospitality industry. The program spans 6 months, equivalent to 24 weeks, and includes an optional co-op work experience phase, followed by a 2-week final project, managed by IH Career College at its International Village location. Here’s a breakdown of the program:

Course Content:

The program combines AHLEI courses, Professional Development, workshops, and projects.
Students must complete 6 modules, each lasting 4 weeks.
These modules consist of AHLEI required courses, totaling 25 hours of instruction per week (equivalent to 5 hours per day).

Flexible Start Dates:

The modular curriculum allows for flexible start dates, with new modules beginning every four weeks.
Students can enter the program at the start of any module.
Modules do not need to be taken in a specific sequential order.

Co-op Program:

After finishing the initial 24 weeks, students can opt for a 6-month co-op work experience.
This co-op program encompasses 1,300 hours in total, which includes:
600 hours course
650 co-op work experience hours
50 project hours
This structure offers students flexibility, a well-rounded education, and practical experience tailored to their career goals in the hospitality industry in North America.

Why Study Hospitality at IH

IH Vancouver sets stringent criteria for its instructors, demanding a minimum of 10 years of demonstrated excellence in hotel and restaurant management, accompanied by extensive teaching experience. We take pride in the fact that our instructors not only meet but far surpass these standards. Our students have the privilege of learning from distinguished and highly respected figures within the hotel and restaurant industry.

Work Experience & Career Opportunities

Upon program completion, students will be prepared for entry-level positions in:

Hospitality:

  1. Front Desk Agent
  2. Restaurant Server
  3. Event Coordinator Assistant
  4. Housekeeping Associate
  5. Guest Services Representative

Tourism:

  1. Tour Guide
  2. Travel Agent Assistant
  3. Visitor Center Coordinator
  4. Cruise Ship Staff
  5. Adventure Tourism Assistant

These positions offer promising career paths in the dynamic fields of Hospitality and Tourism.

Health Requirements
  1.  Medical History:
      1. If you have a complex medical history, it is strongly recommended that you discuss your concerns with the program coordinator.
      2. Consulting with your doctor is advisable to ensure your readiness for the program.
      3. Immunizations:
        • Before the start of classes, all students must update their Tetanus and immunizations to ensure they are current.
    1. Certifications and Documentation:

      • Students are required to pay certification fees for the following:
        • Standard First Aid
        • CPR (C Level)
        • WHMIS (G.H.S.)
        • Ladder training
      • Additionally, a current Criminal Reference Check Vulnerable Sector Screening is mandatory.
    2. Submission of Documentation:

      • Proof of all required documentation should be provided at the start of classes in the fall.
      • Please do not send your documentation ahead of time.
    3. AODA Training:

      • For those accepted into the program, links to mandatory free AODA (Accessibility for Ontarians with Disabilities Act) training will be provided.

Learning Journey

Curriculum

Introduction to Hospitality

This course offers a comprehensive overview of the industry including lodging, food and beverage services, travel and tourism. Through theory and practical insights, students explore fundamental principles, concepts, and trends that shape the modern hospitality landscape. By the end of this course, students are well-equipped with knowledge and awareness needed to embark on a rewarding journey in this industry.

Supervision in the Hospitality Industry

This course examines essential skills and knowledge required to excel in supervisory roles within the hospitality sector. Students obtain an understanding of the challenges and opportunities present in the hospitality industry’s supervisory roles, preparing to lead and support teams, uphold exceptional service standards, and navigate the day-to-day operations of hospitality establishments effectively.

Management of Food and Beverage Operations

This course looks at the understanding of responsibilities and expertise required for beverage servers and bartenders. It covers legal constraints and liability concerns associated with serving alcoholic beverages. The course emphasizes food safety in food and beverage establishments, explaining the HACCP (Hazard Analysis and Critical Control Points) concept and addressing contributions of staff members in upholding food safety standards

Managing Service in Food and Beverage Operations

This course empowers students to elevate value, foster guest loyalty, stimulate repeat business, refine exceptional service delivery, scrutinize the facets of food service operations that impact guest experiences, and grasp the core characteristics of food and beverage operations.

Managing Front Office Operations

This course equips students with an understanding of hotel classification and organizational structures, including the four key stages of the guest cycle and imparts proficiency in efficient front office management and evaluation of front office operations. It provides expertise in human resources management and awareness of common service requests made by guests at the front desk. Students acquire the skills to develop and manage a security program, become familiar with procedures related to the check-out and account settlement processes.

Managing Housekeeping Operations

This course provides an encompassing view of housekeeping operations, covering aspects such as recruitment and retention of housekeeping personnel, and addressing post-9/11 security concerns. Upon completion of this course, students acquire a wealth of housekeeping management skills.

Program Information

Program Schedule

Day classes
Monday to Friday –
9:00 am to 1:00 pm

Evening classes
Monday to Friday –
5:30 pm to 9:30 pm

 

PTIB Approved Program
This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education & Future Skills.

Duration

Diploma with Final Project:

  • Instructional hours: 600 hours
  • Final Project: 50 hours
  • Length of program: 650 hours over 26 weeks (approximately 6.5 months) *Please consider reading weeks when planning the duration of your studies.

Diploma with Co-op and Final Project:

  • Instructional hours: 600 hours
  • Co-op: 650 hours
  • Final Project: 50 hours
  • Length of program: 1300 hours over 52 weeks (approximately 1 year) 

Please consider reading weeks when planning the duration of your studies.

Please remember to consider study break weeks when planning the duration of your studies.

Admission Requirements
  • Must be a mature student 19 years and above
  • Must have High school diploma or equivalent
  • Must reach an IELTS 5.5 or equivalent, complete IH Level 5 Mid Intermediate (B1.2) or TOEIC 700
  • Successful completion of interview with qualified instructor, either online or in person
Start Dates

Start Dates 2024

January 8 • February 5 • March 4 • April 1 • April 29 • May 27 • July 8 • August 6 • September 3 • October 1 • October 28 • November 25

Start Dates 2025

January 6 • February 3 • March 3 • March 31 • April 28 • May 26
July 7 • August 5 • September 2 • September 29 • October 27 • November 24

Class start and end dates may vary as schedules will be modified to accommodate for Canadian holidays.

Fees

Please visit our Fees page or email marketing@ihvancouver.com to learn about our special price promotions.

For More Information

Hospitality and Hotel Management

Government Grants and Scholarships are available for eligible candidates.

Learn more here.

Certification

Upon successful completion, students receive 6 certificates from the American Hotel & Lodging Educational Institute (AHLEI).

Additionally, they earn an AHLEI “Hospitality and Hotel Management” completion certificate.

*The Hospitality and Hotel Management programs have been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.

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