Program Overview
- Domestic tuition amounts shown are from the 2023-2024 academic year and are subject to change.
- International tuition amounts shown are from the 2023-2024 academic year and are subject to change.
Program Overview
DELIVERY
- In-Person (88 West Pender Campus)
- Online
- Tuition amounts shown are from the 2023-2024 academic year and are subject to change.
LEARNING JOURNEY
Business and Client Relations
Programs
| Number of Modules | 3 |
| Total Program Hours | 600 |
| Study Hours | 300 |
| Work Experience\Co-op Hours | 300 |
| Credentials | Certificate Program |
| Program Type | Full-Time |
| Duration | 6 Months |
| Fees\Tuition | $7,500 |
| Number of Modules | 4 |
| Total Program Hours | 800 |
| Study Hours | 400 |
| Work Experience\Co-op Hours | 400 |
| Credentials | Certificate Program |
| Program Type | Full-Time |
| Duration | 8 Months |
| Fees\Tuition | $8,900 |
| Number of Modules | 5 |
| Total Program Hours | 1000 |
| Study Hours | 500 |
| Work Experience\Co-op Hours | 500 |
| Credentials | Certificate Program |
| Program Type | Full-Time |
| Duration | 8 Months |
| Fees\Tuition | $10,182 |
| Number of Modules | 6 |
| Total Program Hours | 1200 |
| Study Hours | 600 |
| Work Experience\Co-op Hours | 600 |
| Credentials | Certificate Program |
| Program Type | Full-Time |
| Duration | 8 Months |
| Fees\Tuition | $11,900 |
Learning Outcomes
- Enhanced Communication Skills
- Active Listening Abilities
- Industry-Specific Vocabulary
- Interview Expertise
- Inter-Personal and Inter-Cultural Skills
Admission Requirements
- Must complete high school or be a mature student 17 years and above.
- Must reach an IELTS 5.5 or equivalent or complete IH Level 4 Lower Intermediate (B1.1)
- Successful completion of interview with qualified instructor, either online or in person.
The Business and Client Relations Programs are designed to meet the needs of students who
will be working in the Retail, Hospitality and Tourism industries in Canada. Students will learn
important information about working in Canada and practical skills that will improve their job
prospects.
Upon completion of the programs, students will
- Develop oral and written skills in the business environment
- Be introduced to Canadian workplace standards
- Develop work readiness attitudes
- Learn creative problem-solving approaches
- Practice essential customer service skills relevant to the hospitality and retail sector
- Demonstrate awareness about serving alcohol in British Columbia
- Learn about skills related to food handling
- Understand retail marketing strategies
International House Career College has designed its business courses to provide students with the language and cultural knowledge required in today’s modern workplace.
Our instructors have had years of experience working in the industry. These courses give students both the important information and hands-on knowledge needed for success.
Upon completion of their study, students will work in
Entry-level positions in the following fields:
- Hospitality
- Retail
- Tourism
Upon completion of their study, students will work in
Career opportunities include:
- Customer Service Representative
- Help desk Representative
- Administrative AssistantÂ
- Marketing Assistant
- Project Assistant
- Event Coordinator
- Front Desk Clerk
- Server
- Barista
- Catering Staff
- Event Staff
- Receptionist
- Desk ClerkÂ
- Office AssistantÂ
- Valet
Program Information
Start Dates 2024
-
January 8
- February 5
- March 4
- April 1
- April 29
- May 27
- July 8
- August 6
- September 3
- October 1
- October 28
- November 25
Tuition Fee:
- BCR Fundamentas - C$7,500
- BCR - C$8,900
- BCR Plus - C$10,180
- BCR Plus Marketing - $11,900
Duration
- BCR Fundamentals - 6 months
- BCR - 8 months
- BCR+ - 10 months
- BCR+M - 12 months
Intakes
- Every 4 weeks
- 12 intakes per year
Delivery
- On-campus Lessons/Classes per week Based On Intensity
How to Apply
For More Information
Business and Client Relations Programs
- Business and Client Relations Fundamentals Â
- Business and Client Relations
- Business and Client Relations PlusÂ
- Business and Client Relations Plus and MarketingÂ
Daily Schedule
The Business Essentials Course includes field trips and presentations in addition to class work, homework assignments and exams. The course is divided into 4 week modules with each module addressing a different aspect of the business industry in Canada.
- Â 90 contact hours per module. (22.5 hours per week)
- Â 10 hours of supervised computer lab work.
- Weekly assessments.
- Group presentations.
- 20 hours of homework per module.
Curriculum
| Week | Content |
| 1 | Introduction to Working in Canada |
| 2 | Human Resource Management |
| 3 | Communication Skills in Customer Service |
Â
| Week | Content |
| 1 | Introduction to Hospitality and Hotel Management |
| 2 | Â Introduction to Tourism |
| 3 | Introduction to Restaurant and Bar Management Part 1 |
| 4 | Introduction to Restaurant and Bar Management Part 2 |
| Week | Content |
| 1 | Customer Service in Retail |
| 2 | Working in the Retail Industry and Safe Practice |
| 3 | Secret Shopping and Handling Complaints in Retail |
| 4 | Planning Store Layout and Important Tips |
| Week | Content |
| 1 | Self-Assessment and Career Exploration |
| 2 | Writing an Impressive Resume |
| 3 | Cover Letters and Job Interviews |
| 4 | Advanced Interviews |
| Week | Content |
| 1 | Introduction to Business Communication and |
| 2 | Cross-Cultural Understanding |
| 3 | Spoken Business Communication |
| 4 | Business Communication |
| 5 | Business Leadership |
Accreditations
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